If we do things the way we've always done them…

When one of our long-time customers found itself without a source for a special pressure indicator, we stepped into uncharted territory so they could turn to a trusted, familiar partner for single-source supply of this assembly.

This project required not only machining and assembly but flow and pressure testing. The customer had always been happy with our work and our service, and liked the idea of our involvement in this project, but a single source would make this project much more practical.

 

Fordsell had never brought all of these processes under a single roof before, but this project seemed to fit our newly expanded capabilities and our closer relationships with our customers. It was definitely aligned with Fordsell's direction and plans to grow through joint problem solving with our customers.

Fordsell worked with our customer's staff to design and build the flow- and pressure-testing station to their specifications. While this was being done, we built prototypes and used our own resources for designing and testing the internal spring. Several other problems were also addressed, including high volume assembly, color coding the plastic poppet and ensuring the proper functioning.

At the end of the day, successful products rolled out of the plant, our customer was very happy and we learned some new tricks about in-process testing and cooperative problem solving. So much for doing things "the way we've always done them."

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